Skills Exchange
by Linda Pascatore
© 1994 The Gobbler: Summer Bounty
In another article, "A Tonic for the Local
Economy" we discussed time share systems where hours of labor
are exchanged. We recently met a new area resident who had first
hand experience in running a time share system. Conrad Metcalfe
and his wife, Annie, moved to Western New York last year from
Connecticut. Conrad told us about his experiences with the Olympia
Community Skills Exchange.
It happened back in 1978, when he was a college
student at Evergreen State College in Olympia, Washington. It
all started with a college course which presented the idea of
a time share system or skills exchange. The basic idea is to
trade hours of labor. Everyone's time should be worth the same
amount. An hour of physical labor would be equivalent to an
hour of doctor's services. A group of students and teachers
got excited about this idea. They thought that it might help
the local economy and the people of Olympia. They decided to
develop a local skills exchange.
The first step was to educate the community
about the whole concept of a skills exchange. They began by
publishing a newsletter explaining the basic philosophy and
how it might actually work. The OIympia Community Skills Exchange
was founded. The group of twenty students and teachers kick
started the exchange by listing all the skills they themselves
were willing to offer. Then they set up an information table
at the local food co-op to present the idea and solicit memberships.
They also appeared at community functions like fairs and church
socials.
This is how it worked. When someone joined,
they registered in the skills exchange bank and listed any skills
they had to offer. Then they were given ten hours just for joining.
The hours were credited to their name in the skills bank. They
could send these hours for any of the services listed by other
members. A "customer" obtained a service by calling the skills
exchange. Then they were given the names and numbers of providers
of that service. It was up to the customer to contact the provider
and make arrangements for the work to be done. The hours of
service were reported back to the skills bank, and were transferred
from the customer's name and credited to the provider. Dues
of one dollar a month were collected, which paid for the phone
bill.
The skills bank wasn't a fancy computer system.
In fact it consisted of a file of index cards itemized by skill
category. One person might offer more than one service and be
listed under several categories. At first, most members thought
they had little to offer. However, after going over a list of
needed skills, they often found they had many. For example,
a woman who had never worked outside of her home might be able
to bake for special occasions, run errands for those without
a car, and do sewing. The Exchange had doctors, lawyers, carpenters
and plumbers listed along with lawn mowers and babysitters for
equal exchange of services.
Eventually, the Skills Exchange set up an office
at the food co-op where they had started with the information
table. In fact, the food co-op was always short of staff to
work in the store, so they gladly accepted hours for rent. They
also began offering food for hours. Having the Skills Exchange
was good for business, and the co-op thrived. The staff of the
exchange was also paid in hours. Folks with no other skills
to offer would answer the phone in the office, keep the skills
bank up to date, and help print the newsletter. The paper was
published every other
month at first, then every month. When a member
joined, they were given a complete list of skills offered. After
that, updates were provided in the newsletter. Educational articles
about the exchange were also included, as well as free advertising
for any member desiring to drum up more business.
Conrad Metcalfe told us that the system was
really very simple. It ran smoothly for the most part, connecting
people with those who needed their skills. He recalled one incident
in which the Skills exchange was called upon to arbitrate a
dispute between members. A customer had hired a carpenter for
a job, but was not satisfied with the work. The Exchange got
them together to try to work things out, but to no avail. Finally
two other carpenters were sent by the Exchange to do the job
right, and their account was just credited with the hours. Conrad
said it was so much simpler to add hours to the bank than to
have to lay out cash.
From the original 20 founders, the membership
grew to about 350. The exchange thrived for the three years
Conrad was there, and for about four more years after he left.
He feels the main reason it eventually failed was because the
majority of the staff were students who would usually work for
only a few years while they were attending college, and then
drift off into lives elsewhere. Consequently, there was little
consistency and a high turnover of staff. But it was a good
organization that improved the economic health of the community
while providing a real service for its members.
In many communities today, there is more than
a little exchanging of skills. It's mostly done between friends
and relatives and there is certainly no record keeping. Might
it be expanded? Conrad has speculated about starting a more
formal exchange here, but knows how much work that would entail.
Now, of course, record keeping would be left to a personal computer,
instead of a metal box of 3x5 cards. But, besides managing the
exchange information there is the need to man a phone or table
from which to handle skill exchange requests, and the required
distribution of available skills.
We would like to offer The Gobbler as a forum
for discussion of time share or barter systems, as well as alternative
currencies (see article "The Ithaca Money System").
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